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Return Policy

What is your return policy?

30 Days from the date of purchase. All items must be returned brand new in unused condition with all original packaging. Any return that does not include packaging or is damaged will be subject to a restocking fee and/or rejection at the cost of the buyer to send the item back to them. Return shipping is at the expense of the returner. We are unable to accept any packages sent with Cash on Delivery, Postage Due or any outstanding costs due at delivery. Anything sent this method will be rejected and returned at the cost of the sender and will not qualify as an acceptable return. Any issues that can be resolved with a mailed replacement will be paid for by Norse Foundry such as scratched or missing dice.

How long does the refund take?

We will process your return within 2 business days of recieving them not including the day received or any weekends. We will process all refunds to the original payment method. 

How Do I Cancel?

If we haven't already shipped please simply email us at info@norsefoundry.com with your order number and we will do our best to cancel your order before shipment.

Return to Sender Policy

Any shipments that are returned to sender will be processed via our return policy. Any reshipments requests will require a shipping fee. All refunds for rejected, invalid address or incorrect addresses will be processed as soon as we receive the return back from the carrier within 2 business days. All return to sender refunds are subject to a shipping fee of the original postage lost due to this return. We are not responsible for any lost items that never arrive back to us by the carrier due to any of these reasons above for the return.